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HIMSS – Humanscale T7

HIMSS is a cause-based, not-for-profit organization exclusively focused on providing global leadership for the optimal use of information technology (IT) and management systems for the betterment of healthcare. Founded 52 years ago, HIMSS and its related organizations are headquartered in Chicago with additional offices in the United States, Europe and Asia.

One of Total Office’s manufacturer partners ‘Humanscale’ will display an array of ergonomic healthcare IT solutions, such as the T7 mobile technology cart, at HIMSS13, March 3 – 7, 2013.

Visitors to the booth will be able to get a hands-on experience with a number of new products that were built with the caregiver in mind. Among them is the revolutionary T7, which expertly combines Auto Fit™ technology that enables the cart to automatically adjust to the caregiver’s entered height in just one easy step and Power Track™ steering, which implements a fifth wheel for exceptional maneuverability. For even greater ergonomic usage, all controls on the T7 are within the shoulder width of the caregiver. The T7 also offers two different tilting monitor arm options, both of which accommodate a vast range of individuals, including those with bifocals. Due to its low center of gravity, the T7 has excellent balance and stability for smoother, safer use. Brilliantly simple in both form and function, the T7 has a completely encased wire management system, which mitigates both clutter and infection control concerns. And it has an optimized power system and battery, with SLA and lithium battery options.

In addition to the T7, Humanscale will display a number of ergonomic healthcare IT products that redefine the caregiving experience. The innovative ViewPoint V6™ ergonomically accommodates caregivers in sitting or standing positions and features flexible monitor arms to encourage patient-caregiver interactions.

If you want to learn more about HIMSS, Humanscale or the T7 product, feel free to call us at 250-717-1626 and we’d be happy to help!

For more information Contact: TOTAL OFFICEPlanning Services – Professional Delivery & Installation 420 Banks Road Kelowna, B.C. V1X 6A3 Tel:250.717.1626 / Toll Free:1.800.558.DESK (3375) E: info@TotalOfficeBC.caW:

Trade Exchange Canada

Don’t Pay – Trade!

Total Office is committed to helping new businesses thrive and being involved in the business community.  One way to achieve both of these points, is our alignment with TEC (Trade Exchange Canada), our special offers for new businesses, as well as various 100% trade and 50% trade deals, updated on a weekly basis.
We strongly believe in the community that TEC has built through connected businesses with each other and fostering relationships that may have never happened without the opportunity to trade products and services from one another.  One comment I often hear is how the experience that a trade customer receives is often the needed boost in word-of-mouth to help propel the business forward, especially for new businesses!
Below is an excerpt pulled from TEC’s website to help better illustrate their business model:
Trade Exchange Canada has always had a goal of helping small and medium sized enterprises (SME’s) through seasonal or cyclical economic downturns by introducing them to a new customer base, conserving cash, interest free financing, utilization of excess inventory and many other ways. Trade exchanges and barter flourish in slow economic times. We are poised and ready to take on new business and we are setting up the fundamentals to ensure that those new businesses that join our group are treated professionally.

For more information Contact: TOTAL OFFICE Planning Services – Professional Delivery & Installation 420 Banks Road Kelowna, B.C. V1X 6A3 Tel:250.717.1626 / Toll Free:1.800.558.DESK (3375) E: info@TotalOfficeBC.caW:

United WAy Award

United Way Makeover!

This is one of the before pictures of United Way!  We’re excited to be a part of the complete office make over, in conjunction with Sticks & Stones Interior Design, the Juice 103.9, Kelowna Chamber of Commerce and the amazing and generous donors at Benjamin Moore, Concept Electric, Suite Reno’ Solutions, Staples, and others not listed here.
Below is our initial concept of the new space!
We look forward to the completion of the project and to see the amazing and well deserving people at United Way in their new digs!

For more information Contact: TOTAL OFFICEPlanning Services – Professional Delivery & Installation 420 Banks Road Kelowna, B.C. V1X 6A3 Tel:250.717.1626 / Toll Free:1.800.558.DESK (3375) E: info@TotalOfficeBC.caW:

Teknion Unveils the RBT

Teknion’s innovative, new RBT™ (responsive back technology) task chair is visually and functionally unique. RBT incorporates patented breakthrough technology that represents an evolutionary leap in task seating design, delivering superior fit, comfort and support for people of varying shapes and sizes.
RBT works in harmony with the body, (3.6 to 13.6 kg). responding to the shape of the user’s back while supporting continuous changes in posture throughout the workday.RBT encourages proper posture, promotes dynamic movement and continuously supports changes in posture. The chair back automatically responds and conforms to the back shape and size of the user. The back consists of an aluminum support structure and a user back interface comprising a set of ribs and linkages. RBT works in harmony with the body, responding to the shape of the user’s back while supporting continuous changes in posture throughout the workday.

RBT is a fully featured synchro-tilt task chair with active and passive adjustments.
Passive adjustments include: • Dynamic body-shape conforming chair back moves to assume a range of upright and reclining postures Active adjustments include:
• Seat height
• Seat depth
• Tilt-tension adjustment
• Multiple position back lock
• Height- and width-adjustable armsRBT has a strong environmental and ergonomic story. It is GREENGUARD® Certified for Indoor Air Quality, contributes to LEED® credits and is compliant with BIFMA e3 level 2. RBT is 100 percent recyclable. In addition, it meets pertinent strength, safety and durability standards such as ANSI/BIFMA X7.1 and ergonomic guidelines such as BIFMA G1, EN1335, ANSI/HFES and CGSB44-232.

RBT was a collaborative effort between industrial designers Zooey Chu and Gary Bacon at Synergy Product Development based in Grand Rapids, Michigan, and Teknion.

For more information Contact: TOTAL OFFICEPlanning Services – Professional Delivery & Installation 420 Banks Road Kelowna, B.C. V1X 6A3 Tel:250.717.1626 / Cell:250.869.5304 Toll Free:1.800.558.DESK (3375) E: info@TotalOfficeBC.caW:

Total Office Makeover WINNER!

During the months of November and December, the Kelowna Chamber partnered with Total Office Business Furnishings, Sticks & Stones Design and 103.9 The Juice to present the $6500 Office Makeover!Those members that renewed their 2013 membership by December 31st, and new members that joined before December 31, 2012 were entered into a draw to win the Office Makeover which includes: workflow consultation, professional office planning, colour and design advice, furnishings, delivery and installation!

Through the generosity of our (Kelowna Chamber of Commerce) partners, Total Office Business Furnishings, Sticks and Stones Design and 103.9 The Juice and their enthusiasm and social media campaigns, ugly office photos were posted on the Juice Facebook to obtain likes.

We are pleased to announce that the 2012 Chamber of Commerce Office Makeover contest winner is the United Way.

The Kelowna Chamber of Commerce acts as a single powerful voice for their 1200 members and their 25,000 plus employees to promote local business interests. The Chamber provides a cohesive business network for its members to expand their business contacts, value-added benefits, programs, and services aimed at improving the bottom line of Chamber members. Their mission is to foster a positive business environment by providing members with leadership, advocacy and services of value.

*Chamber of Commerce Press Release, January 24, 2013

For more information Contact: TOTAL OFFICEPlanning Services – Professional Delivery & Installation 420 Banks Road Kelowna, B.C. V1X 6A3 Tel:250.717.1626 / Cell:250.869.5304 Toll Free:1.800.558.DESK (3375) E: info@TotalOfficeBC.caW:

Teknion Wins Two Good Design Awards in International Competition

January 9, 2013
– Teknion Corporation today announced that its new Interpret desking system and Phonebooths and Mailboxes book were honored with 2012 Good Design Awards – The World’s Most Prestigious Global Awards for New Product Design and Graphics. The Good Design competition is sponsored annually by The Chicago Athenaeum: Museum of Architecture and Design, and The European Centre for Architecture Art Design and Urban Studies.

“Over the years, Teknion has continued to win Good Design Awards, an accomplishment that we are all very proud of. Competing in the Good Design Awards brings us up against the world’s leading designers and their clients, including many working for Fortune 500 companies,” said Steve Verbeek, VP, Design & Innovation.

Interpret Desking System
Interpret is a comprehensive desking system that works for virtually any person, any task, anywhere in the world. It is based on an innovative core platform frame and concise set of reconfigurable components that enables the user to make the office their own. Adaptable and scalable, the core structure can easily be installed, built upon, extended or fully reconfigured to adapt to new demands – changing demographics, advances in technology and evolving work patterns, also you can check this staff desk at Interpret was designed by Teknion’s in-house design team.

Phonebooths and Mailboxes Book
Phonebooths and Mailboxes – Teknion’s 2012 marketing theme and supporting book – explores the pervasive use of technology in the workplace. The book’s design engages the reader and clarifies the concepts set forth in the text. It employs whimsical illustrations that recall the witty style of The New Yorker magazine, bringing lightness and humor to the subject – an approach often overlooked as a means of enriching serious content. Phonebooths and Mailboxes was written and researched by Teknion, designed by Vanderbyl Design and illustrated by Ric Carrasquillo. A digital version is available for downloading free of charge at

Teknion has now won 17 Good Design Awards in the product and graphics categories in less than a decade. Good Design award winners that are now part of Teknion’s extensive product portfolio include the District furniture system, Marketplace worktable, Dossier executive furniture, MAST monitor arm sale and accessories, Teknion dna modular lounge seating, Optos Curved Wall, W/R/S wall rail system, three seating lines and PolyBamboo polyester-bamboo panel fabrics.

About Good Design
Good Design is the world’s most prestigious, recognized, and oldest Design Awards program organized annually by The Chicago Athenaeum Museum of Architecture and Design in cooperation with the European Centre for Architecture, Art, Design and Urban Studies. Good Design covers new consumer products designed and manufactured in Europe, Asia, Africa, and North and South America. In 2012, over 700 cutting-edge products and graphic designs from design firms from over 38 nations were selected and awarded.

For more information Contact: TOTAL OFFICEPlanning Services – Professional Delivery & Installation 420 Banks Road Kelowna, B.C. V1X 6A3 Tel:250.717.1626 / Cell:250.869.5304 Toll Free:1.800.558.DESK (3375) E: info@TotalOfficeBC.caW:

Teknion Awarded Architectural Wall Contract by ExxonMobil


January 17, 2013 – Teknion Corporation today announced that it has officially been awarded the architectural wall contract at ExxonMobil’s new campus currently under construction near Houston, Texas. The campus will house 10,000 employees and is located in north Houston.
“This contract represents not only one of the largest architectural wall installations for Teknion, but one of the largest in the contract furniture industry,” said Maxine Mann, President of Teknion’s U.S. operations. “In today’s highly competitive market we are pleased that ExxonMobil chose our Altos full-height, demountable walls. We were thoroughly evaluated on the product’s design and aesthetics, acoustics and technology integration, and the flexibility, ease of disassembly and future use capabilities resulting from its prefabricated assembly.”
For the new ExxonMobil campus project, Teknion will install over 98,000 linear feet (29,870 meters) of Altos beginning the third quarter of 2013. Altos will be used throughout the project to define individual offices, collaborative workspaces and meeting areas.

For more information Contact: TOTAL OFFICEPlanning Services – Professional Delivery & Installation 420 Banks Road Kelowna, B.C. V1X 6A3 Tel:250.717.1626 / Cell:250.869.5304 Toll Free:1.800.558.DESK (3375) E: info@TotalOfficeBC.caW:

DDM – The Evolution of the Urban Landscape

Design Does Matter is the theme we have been running with.  It takes this idea of design being something subjective and immeasurable, and turns it into something tangible and executable.  The embedded video of Google’s Toronto office takes a cue from our constant promotion of collaboration and engagement.

One thing that I constantly talk about is how we’re not trying to foresee what the future office is like by guessing what works best for us; we’re determining what the future office landscape will be by taking the best practices of today and applying them on a general-business level.  It starts with a great design.
“Although we can talk in lofty and abstract ways about design and sustainability, I think it is most productive to talk about and practice design at the very human level and to think about sustainability in terms of one’s day-to-day life…Design, in the end, is about creating better things for people.  Along the way, it can generate better profits as well. ” – Aaron Betsky, ‘Working with What We Have’

For more information Contact: TOTAL OFFICEPlanning Services – Professional Delivery & Installation 420 Banks Road Kelowna, B.C. V1X 6A3 Tel:250.717.1626 / Cell:250.869.5304 Toll Free:1.800.558.DESK (3375) E: info@TotalOfficeBC.caW:

Ant Hill Collective Launch!


Last night was an amazing launch party at the Ant Hill collective.  Not only did they launch the forward-thinking co-work venture “Ant Hill Collective”, there was also the co-launch for the Okanagan Car Share Co-op!  This event had a great turn-out and everyone seemed engaged in what had to be said, truly a reflection of the sustainability-minded community.


We’re especially excited because this was an opportunity to partner with one of the many grassroots organisations in the community, in terms of supplying quality pre-owned furniture at a desirable price-point for non-profit organisations.  The line of furniture we supplied the Ant Hill collective was all manufactured in Canada, is GreenGuard Certified and came out of ISO 14001 certified facilities.  The amazing part is that we handled that furniture from its original installation now to this new home, which is a testament to its quality, durability, and our sustainability efforts as a dealer.

Find out more about the Ant Hill Collective at:
Okanagan Car-Share Co-Op at:


For more information Contact: TOTAL OFFICEPlanning Services – Professional Delivery & Installation 420 Banks Road Kelowna, B.C. V1X 6A3 Tel:250.717.1626 / Cell:250.869.5304 Toll Free:1.800.558.DESK (3375) E: info@TotalOfficeBC.caW:

DDM – Make Your Move

I’m going to start this off by bringing the master-strategy game of Chess into the picture.  This is a game which requires the utmost analytical consideration, concise strategy with both immediate and long-term consequences.
If you study the game of chess, you will quickly find out that many of the pieces move different from one another.  At first glance, it’s baffling how someone can keep a mental record of these different moves; use foresight in their moves to augment the moves of other pieces; and still execute brilliantly on a strategy that had only formed minutes before in their head.
Chess – like many sports – also challenges strategy because the opponent’s move is a calculated guess at best.  You can plot, plan and scheme all day and night, however it’s impossible to mentally compute the end result of a game.  There are too many variables and calculations.
At first glance, chess seems like a behemoth of a challenge; however, clearly as proven by the world champions, it’s a skill that can be learned; and by the various clubs, it’s a game that can be fun.
The reason why I brought up Chess is because like Chess, your workplace has different generations – like different pieces – with different wants and needs, and just like Chess, your employees and coworkers can feel like a behemoth of a challenge to facilitate growth, so you just let them grow distinct from one another.
Two things, a poor chess strategy is worse than no strategy at all; and letting the pieces move based upon their available options rather than an overall strategy, opens up weaknesses and disconnect between the pieces.
How does any of this tie into office furniture and four different generations?  Simple, by understanding the dynamic of your workplace, you should be able to integrate a strategy (furniture or otherwise) that accommodates the different work-styles, yet still focuses on your brand strategy (not just marketing, but social interaction; productivity).
If I were writing this up fifty years ago, the chess analogy would be null: the office of 1960 had no computers, no fax, photocopier or teleconferencing equipment.  It was characterized by a strictly ordered plan that placed private offices at the perimeter and a warren of cubicles at the center.  People looked different, too.  Men wore shirts and ties; women skirts and stockings.  A hierarchy was securely in place from executive at the top through middle managers to secretaries and clerks. 

Today’s workplace houses four generations of diverse workers – men and women of different ethnicities who represent cultures from around the world.  A successful workplace – one that is able to recruit, retain, manage and motivate people – must embrace diversity and take into account the different needs and expectations of people who do not see work (or life) in the same way. 

Referring to the master-strategy game of chess, looking at these different generations and how they operate differently, can be a difficult challenge at first.  But just like a Rook, Bishop or Knight – each generation can be defined into a distinct group.  Let’s first identify what the generations of the workplace are, and then we’re going to talk about why it matters: 

          Traditional       (1928 – 1945) 

          Boomers           (1946 – 1964) 

          Generation X    (1965 – 1980) 

          Millenials         (1981 – 1991) 

In general, traditional workers joined the workforce before the social upheavals of the 1960s.  Boomers arrived in the ‘70s when the proliferation of digital media was still nascent, while GenX and Millenials came of age in a Web-based world.  At work, these tech-savvy young workers exhibit high expectations of self, comfort working in teams and a fluid sense of space.  Everyone ‘owns’ all the space.  Work can take place anywhere.  It’s an attitude that appears to be analogous to growing up in a networked world where you can connect with others at any time and any distance; or access any information you need via your iPhone or BlackBerry.
By understanding what you’re working with, the creation of a brand strategy becomes simple.  Plan a course of action for overall strategy, with contingency plans and responses to dynamic changes in the environment.  Take into account the pieces that you have in play – your different generations – and how they best fit into your overall strategy.
A study by the Carroll Thatcher Planning Group, a workplace strategy and design group, identifies the different attitudes and expectations of these four generations in terms of: 

          Desire for color variety 

          Need for ergonomics 

          Want corner office with window 

          Noise tolerance 

          Expect professional attire 

          Expect supplementary amenities 

In order to address these vast differences in preference and need, office planning must provide for variety and choice.  A regimented, cookie-cutter approach cannot encompass such a wide range of what is deemed acceptable in terms of sensory stimulation or desirable in terms of amenities and behavior.  Success lies in finding a balance between uniformity – a degree of structure is necessary – and giving workers the ability to make choices.  The challenge is to design appropriate variation.
That is the ‘who’, the ‘what’, the ‘why‘, and the ‘what they want’ – but how do you translate this information into a tangible strategy that is good for business?  Just like with chess, there is no ‘end-all’ set of moves; you have an opening, mid-game and end-game, each of which will speak distinctively about your overall chess strategy, but each with an incalculable amount of moves and odds.  However what makes Chess an amazing game is that it highlights how an overall understanding, strategy and approach dominate the end-result.
When it comes to planning for the workplace of today, an overall understanding of the workplace, a strategy and approach, is key to tackling any moves, initiatives, or changes.  Two strategies I want to encourage have been executed by HP and IBM, and are managing your real-estate costs and embracing collaboration.
Manage your real-estate cost:  A lot of companies don’t have the analytical force like HP, but there are groups – even our dealership – that has the ability to assess and capture occupancy and space utilization.  That’s the first step.  If you take your understanding of your own workplace dynamic, and now the newfound information on occupancy and space utilization, you will be able to better determine the best possible way to layout your office and functions.
HP managed to reduce its real estate cost per employee by 55%, by simply managing their real-estate cost once they found out that employees were utilizing their dedicated space only 38% of the time.  They didn’t just cut space down, but they improvised and improved on it, managing to reconfigure facilities to use offices and meeting rooms differently.
How much is your real estate cost per employee?  Do you know?

Embrace Collaboration:  A major global architecture, design and consulting firm recently published its 2008 Workplace Survey for the U.S.  Among its salient points, the survey noted that success in a knowledge economy requires a workplace defined by varied and dynamic interactions.  Productivity is no longer characterized by long hours of solitary research, analysis, writing and creating with the occasional break to confer with colleagues.  In today’s most successful companies, more time is spent collaborating, learning and socializing.

IBM recently produced a white paper entitled, “The New Collaboration: Enabling Innovation, Changing the Workplace.”  According to the IBM document, “People increasingly work in places other than their offices – and on teams that draw expertise from virtually anywhere in the world.  They access applications, data and subject matter experts live and across networks – and others tap into the same information.  They employ whatever end-user device is right for the job to improve productivity –while enhancing the work experience for themselves and their employees.  Today, collaboration is the name of the game.”

It’s not always easy to balance the desire for privacy with the need to collaborate.  Interaction has to be “designed in” not only as discrete areas for large and small meetings, but by creating an entire environment conducive to communication, creativity and innovation.  As an example, if one has to book a conference room in order to meet with fellow team members, the opportunity for collaboration may be lost.  Companies require design that invites contact and participation throughout.

To summarize this report, the best chess players don’t accidently become the best.  It’s through constant attention and growth; understanding how to use their pieces most effectively; and how to plan through losses and changes succinctly that make them the best. 

A huge shout-out to Teknion and their investigative prowess in ‘Workplace One’.  Checkmate.

For more information Contact: TOTAL OFFICEPlanning Services – Professional Delivery & Installation 420 Banks Road Kelowna, B.C. V1X 6A3 Tel:250.717.1626 / Cell:250.869.5304 Toll Free:1.800.558.DESK (3375) E: info@TotalOfficeBC.caW: